Simple, Honest Pricing
No hidden fees, no surprises. You always know what you're paying before any work begins — and you pay after the job is done.
How Our Billing Works
We diagnose the problem first, explain what needs fixing, and give you a clear idea of cost. You only pay once the work is finished — no upfront charges for on-site visits.
On-Site Support
Card, Cash, or Afterpay accepted on-site.
Pick-up & Diagnostic
$59 diagnostic fee is payable when we return your computer with the diagnosis. Card, Cash, or Afterpay.
Remote Support
Secure invoice sent after the session is complete.
After-Hours & Emergency
After 6pm weekdays · After 1pm Saturdays · Sundays & Public Holidays
Parts quoted separately on a case-by-case basis for hardware repairs.
No account or login required — we handle everything for you.
Flexible Ways to Pay
We accept a variety of secure payment methods.
For larger jobs, Afterpay lets you split the cost into 4 interest-free instalments.
Common Pricing Questions
Are there any call-out fees?
No call-out fees within our service area. For on-site visits, you only pay for the time we spend working on your computer.
When do I pay?
You pay after the work is completed. For on-site visits, payment is taken when we're done. For pick-up jobs, you pay when we return your computer with the diagnosis. We never ask for payment upfront.
What if the repair needs parts?
Parts are quoted separately. We'll always discuss costs with you before ordering anything, so there are no surprises.
Ready to get your computer sorted?
Call or message us and we'll talk through what's going on — no commitment.