How We Can Help

Not sure what's wrong with your computer? That's okay — we figure it out and explain everything in plain English. Here's a look at the kinds of problems we solve.

No tech jargon
We come to you
No call-out fees
We Figure Out What's Wrong — Computer Diagnosis service by Fixoid

Computer Diagnosis

We Figure Out What's Wrong

Not sure why your PC is slow or crashing? We'll find the cause without guesswork and explain it clearly so you know exactly what's happening.

  • Thorough system analysis
  • Clear explanation of issues
  • Written diagnosis report
  • Repair recommendations
We Get Things Working Again — Computer Repair service by Fixoid

Computer Repair

We Get Things Working Again

From broken screens to software problems, we repair all kinds of issues and explain things clearly as we go.

  • Hardware repairs
  • Software troubleshooting
  • Virus & malware removal
  • Data recovery assistance
We Speed Up Your Slow Computer — Performance Optimisation service by Fixoid

Performance Optimisation

We Speed Up Your Slow Computer

If your computer feels sluggish, it may just need a tune-up. We can upgrade key parts to make it faster, smoother, and easier to use.

  • System cleanup & optimisation
  • Memory (RAM) upgrades
  • SSD installation
  • Startup optimisation

Services We Offer

Whether it's a slow computer, a printer that won't work, or something you can't quite figure out — we're here to help.

Slow Computer Help

If your computer takes ages to start up or feels sluggish, we can tune it up, clean out the clutter, or upgrade key parts like RAM and SSD.

Learn more

Virus & Scam Cleanup

Clicked on something dodgy? Seeing pop-ups or warnings? We remove viruses, malware, and scam software, then help protect your computer going forward.

Learn more

Wi-Fi & Internet Issues

Slow internet, Wi-Fi drop-outs, or devices that won’t connect — we troubleshoot your home network and get everything online.

Learn more

Printer & Device Problems

Printer won’t connect? Scanner not working? We sort out setup, drivers, and wireless connections for printers and other devices.

Learn more

Email & Account Help

Locked out of email? Need help setting up Outlook or getting your contacts back? We help with email setup, passwords, and account recovery.

Learn more

New Computer Setup

Just bought a new computer? We’ll set it up, transfer your files, install your programs, and make sure everything works the way you need.

Get in touch

Computer Repairs

Hardware issues, broken screens, startup problems, blue screens — we diagnose and fix all kinds of faults on desktops and laptops.

Get in touch

Remote Support

For software and email issues, we can often help remotely via a secure connection — no home visit needed. You watch everything we do on screen.

Learn more

Data Recovery

Lost important files? As an Ontrack Authorized Partner, we offer professional-grade data recovery with a No Data, No Fee policy.

Learn more

Escape Windows

Frustrated with Windows 11? We set up simple, fast Linux computers that just work — perfect for email, internet, photos, and banking.

Learn more

Something Else?

Don’t see your problem listed here? That’s okay — we tackle all kinds of computer issues. If you’re not sure, just get in touch and we’ll figure it out together.

Get in touch

Simple, Honest Pricing

On-site support from $99/hr, remote help from $49, and pick-up diagnostics for $59. No hidden fees — you pay after the work is done.

View Full Pricing

We Come to You

We're a mobile service covering South Brisbane & the Logan region. No need to unplug anything or drive to a shop.

See All Service Areas

Ready to get started?

Call or text Jeremy today for friendly, honest computer help.