Remote Support
Fast, secure computer help without leaving your home. We connect to your screen and fix the problem while you watch.
Book a Session
What is Remote Support?
Remote support lets us connect to your computer over the internet to help fix problems — without needing to visit your home. Using a secure program called TeamViewer, we can see your screen and control your mouse and keyboard to diagnose and fix issues, while you watch everything we do.
Safe & Secure
TeamViewer uses bank-level encryption. We can only access your computer when you allow it.
You Watch Everything
You see exactly what we're doing on your screen. Nothing hidden, nothing sneaky.
Fast & Convenient
No waiting for a home visit. Often available same-day for quick software fixes.
How to Get Started
Follow these three simple steps to connect with us.
Download TeamViewer QuickSupport
Click the button below to download TeamViewer QuickSupport. It's a small, safe file — no installation needed. Just download and run it.
Download for WindowsNot on Windows?
Mac users: Download TeamViewer QuickSupport for Mac
Linux users: We can still help remotely using TeamViewer QuickSupport.
- Download TeamViewer QuickSupport for Linux
- Open your Downloads folder and right-click
teamviewer_qs.tar.gz, then choose "Extract Here" (or similar). - Open the new
teamviewer_qsfolder and double-click the TeamViewer file to start it. - When it opens, tell us the ID and Password shown on the screen.
Run the File
Go to your Downloads folder and double-click the TeamViewerQS file. You may see a security prompt — click "Yes" or "Run" to continue. QuickSupport will open and show you a Your ID number and a Password.
Tip: QuickSupport doesn't install anything on your computer. It runs once for this session, and we can't reconnect after you close it.
Call Us
Give us a call on 0456 088 593 and read out your ID number and Password from TeamViewer. We'll connect securely and start helping you right away.
Call 0456 088 593How Payment Works
To book a remote session, simply call us or use the contact form. We'll send a secure invoice to your email for $49. Once payment is confirmed, we'll start the remote session immediately.
Remote Support is Ideal For
Quick fixes that don't require us to be there in person.
Having Trouble with the Download?
Don't worry if you get stuck! Just give us a call and we'll walk you through it step by step. We're patient and happy to help.
Call 0456 088 593Ready to get started?
Call or text Jeremy today for friendly, honest computer help.